How do I cancel my account?
Do you want to cancel your subscription (Really? What a shame!)? It is very simple: Click on "My FotoTV", head to 'MY subscription' and there you can cancel your subscription.
Unfortunately, we cannot accept cancelations by email, as cancellations must go through our billing system. Also, they can get lost on their way through the internet. If you use the abovementioned cancelation procedure you will get an automated confirmation that you should keep in your files.
We would be grateful for a short message as to why you’re canceling; maybe we can do something for you or address your concerns?